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Terms and Conditions




GENERAL OUTLINE

General Terms and Conditions

REGANALDS WEBSITES AND THE REGANALDS MOBILE APPLICATIONS WILL BE COLLECTIVELY REFERRED TO AS "REGANALDS SERVICES" HENCEFORTH.
BEFORE USING THE REGANALDS SERVICES, PLEASE REVIEW ALL OF THE TERMS INCLUDED BELOW, AS THE TERMS AND CONDITIONS FOR THE USE ("USE TERMS"), THE TERMS AND CONDITIONS OF SALE ("SALE TERMS"), AND ADDITIONAL TERMS, TOGETHER WITH THE PRIVACY POLICY, GOVERN YOUR ("CUSTOMER," "YOU," "YOUR," OR SIMILAR TERMS) USE OF THE REGANALDS SERVICES AND ANY PURCHASES THAT YOU MAKE OR ATTEMPT TO MAKE. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS PLEASE EXIT AND DO NOT USE THE REGANALDS SERVICES.

Registration and Password

Some of the REGANALDS SERVICES may be password protected or some Sites that were previously freely accessible may now require that you register. You have no right to demand that REGANALDS register you. REGANALDS may at any time revoke your login authorization and block your login data without giving reasons, including, but not limited to, where (I) you made a false statement at the time you registered, (II) you violated the law when using the REGANALDS Sites and/or Mobile Applications or (III) you have, for an extended period of time, not used the REGANALDS Sites and/or Mobile Applications. All information that you supply when registering must be truthful and you must notify REGANALDS without delay of any changes which subsequently affect the information supplied. After you have successfully registered, you may and/or may not automatically receive an e-mail notifying you that your account has been set up. Your e-mail address will at the same time be your user name for your account. During the registration process you will be asked to choose and submit a password. After you log into your account, you may change your password if you wish. You must keep your user ID and password confidential, you may not make them available to any third party and must protect your user ID and password from access by unauthorized third parties. You will be responsible for any misuse of your user ID or password. Liability You are responsible for all your actions at or in connection with the REGANALDS SERVICES. REGANALDS strives to ensure that these Sites and Mobile applications are administered and maintained with due care. Nonetheless, REGANALDS does not warrant that the information contained on the REGANALDS SERVICES is error-free or accurate or that access to the REGANALDS SERVICES will be uninterrupted. Furthermore, it disclaims any liability for lost, damaged or deleted downloads. REGANALDS accepts no liability for any damage arising directly or indirectly from the use of the REGANALDS SERVICES. Nothing in these Terms of Use excludes or limits REGANALDS liability in cases of intentional harm, gross negligence, injury to life, body or health, fraudulent concealment of a defect or breach of a material contractual obligation where liability is mandatory. REGANALDS liability for damages for breach of a material contractual provision will, however, be limited to the usual foreseeable damage except in cases involving its intentional wrongdoing or gross negligence. Statutory liability which does not require fault on the part of REGANALDS – for example, in the case of statutory liability under a guarantee – will remain unaffected by the limitations of liability stated above.


GENERAL UPDATES AND CONDITIONS

Changes / Improvements

REGANALDS reserves the right to amend these Terms of Use as well as to modify the content and structure of the REGANALDS SERVICES at any time. The right reserved above will also include the right to make certain offerings and services subject to payment or to discontinue them entirely.');

Miscellaneous

The web and mobile application pages comply with the requirements in the country in which the responsible company has its domicile. REGANALDS assumes no responsibility for the fact that information and/or content made available on the REGANALDS SERVICES can be accessed or downloaded at places outside of the relevant country. Where users access REGANALDS Sites and/or applications from places outside of the relevant country, they will bear sole responsibility for compliance with the pertinent laws of such country.

Scope and Parties

These General Terms and Conditions, in the version applicable at the time an order is placed, govern the relationship between Reganalds Limited (the "Seller") and the customer (the "Customer"), and apply to transactions at the Online Store United Kingdom (http://www.reganalds.com) and in associated services like the Reganalds Mobile Applications.

Exclusion of the Right of Cancellation

No right of cancellation exists in the case of contracts for the supply of the following goods. Please note that this is not an exhaustive list: Non-prefabricated goods made on the basis of an individual choice of or decision by the consumer or which are clearly personalised. The supply of sealed goods which were unsealed after delivery and are thus not suitable for return due to health protection or hygiene reasons.


Liability

Liability Information

(1) The Seller is not responsible for losses and damage that the Customer might suffer which are:
- not caused by the Seller’s breach of these General Terms and Conditions;
- a side effect of the main loss or damage and which are not reasonably foreseeable by you and us when the Customer begins to use the Website and Mobile Application. Loss or damage is reasonably foreseeable where it could be contemplated by the Seller and the Customer at the time of entering this Agreement;
- a result of the Seller’s failure to provide the Website (or any part of it) or withdrawal of products from the Website and Mobile Application or a result of our refusal to accept an order for any reason; caused by a distributed denial-of-service attack, virus or other technologically harmful material that may affect your computer equipment, programs, data or other material due to the Customer’s use of the Website and/or Mobile Applications (including your downloading any content from the Website and Mobile Applications or any websites or applications linked to it); failure by the Seller to meet any of its obligations where it is prevented from doing so by events beyond its control (including, but not limited to, fire, flood, storm, riot, civil disturbance, war, nuclear accident, terrorist activity and acts of God). (2) The Seller’s total liability to the Customer for any loss or damage arising in connection to this Agreement will be limited to a maximum of 100% of the value of products purchased by the Customer. The aforementioned limitations on liability are also valid for the legal representative and agents of the Seller. Choice of Law and Jurisdiction Contracts between the Seller and the Customer as well as these General Terms and Conditions are governed by the laws of the part of the United Kingdom in which the seller is resident.

Not intended for minors

THE REGANALDS.COM WEBSITE AND MOBILE APPLICATIONS IS NOT INTENDED FOR THOSE UNDER 18. BY USING THE WEBSITE AND / OR MOBILE APPLICATIONS YOU AGREE YOU ARE 18 YEARS OF AGE OR OLDER. FURTHERMORE, WE DO NOT KNOWINGLY COLLECT OR SOLICIT PERSONAL INFORMATION FROM THOSE UNDER 18 OR KNOWINGLY ALLOW SUCH PERSONS TO REGISTER FOR AN ONLINE ACCOUNT OR TO POST PERSONAL INFORMATION ON OUR WEBSITES AND / OR MOBILE APPLICATIONS.

Contacting us

You can contact us directly at any time using the contact form on our Website or emailing us at [email protected] We collect, process and use the information provided only for the purpose of handling the matter that you contacted us about.

Newsletter

If you have subscribed to the REGANALDS newsletter, REGANALDS will only use your personal information for the purpose of sending the requested newsletter to you. If you cancel your subscription to a newsletter, your data will be deleted without delay. You can cancel the subscription at any time by contacting Reganalds on the website, and informing the Reganalds admin team that you would like to cancel your newsletter subscription.

Contests and campaigns

You may also have the opportunity to take part in contests or other campaigns conducted by REGANALDS. Where you are required to provide your personal data (e.g. your name, e-mail address, postal address, etc.) for the purpose of taking part in such contests or campaigns, REGANALDS will only use this data for the purposes of conducting the contest or other campaign and only in compliance with the applicable terms and conditions. If you have expressly consented to being sent newsletters, REGANALDS will send newsletters to you as described in section Choice of Law and Jurisdiction. Neither your participation in a contest nor your chances of winning will be affected should you not consent to receiving newsletters or should you revoke your consent at a later time.

Cookies and web beacons

Web cookies are small pieces of data sent by websites which are stored by your browser on your computer\'s hard drive. We use this technology to optimise the offers presented in the REGANALDS SERVICES, for example by saving your personal preferences. The use of cookies can enable us to save your virtual shopping cart, determine which country you are in and recognise you when you visit the Online Store or Mobile appliacation again. In addition some cookies will be sent by third parties, which for example enable us to have REGANALDS products that reflect your interests offered to you on our partners\' websites (known as retargeting). You can also block cookies in your browser’s settings. However, if you do so, some areas of the REGANALDS SERVICES may no longer function properly.

Use of web analysis tools

Our Website uses Google Analytics, a web analysis service from Google Inc. and web analysis tools Google Analytics use cookies, which are text files saved on your computer to enable analysis of your use of the Website and Online Store. The information generated by the cookie about your use of Reganalds Website or the Online Store (including your IP address) is transmitted to a Google server, where it is saved. Google and Webtrekk use this information to analyse your use of the Website or Online Store, to compile reports for Reganalds about your related activities and to provide other services connected with the use of the Website and the internet. Google may also transfer this information to third parties if prescribed by law or if third parties process this data on behalf of Google. You can block cookies with a particular setting on your browser; however, in this case you will not be able to use all functions of this Website or the Online Store in full. As a side note, You can revoke your consent to the collection and use of information by Google at any time with future effect by installing the Google Opt-out Browser Add-on.

Privacy

WITHOUT LIMITING THE TERMS OF THE PRIVACY POLICY, YOU ACKNOWLEDGE AND AGREE THAT REGANALDS MAY PRESERVE ANY TRANSMITTAL OR COMMUNICATION BY YOU WITH REGANALDS THROUGH THE REGANALDS SERVICES (OR CUSTOMER SERVICE), AND MAY ALSO DISCLOSE SUCH DATA IF REQUIRED TO DO SO BY LAW OR REGANALDS DETERMINES THAT SUCH PRESERVATION OR DISCLOSURE IS REASONABLY NECESSARY TO (1) COMPLY WITH LEGAL PROCESS, (2) ENFORCE THESE USE TERMS, (3) RESPOND TO CLAIMS THAT ANY SUCH DATA VIOLATES THE RIGHTS OF OTHERS, OR (4) PROTECT THE RIGHTS, PROPERTY OR PERSONAL SAFETY OF REGANALDS, ITS EMPLOYEES, USERS OF OR VISITORS TO THE WEBSITE, AND THE PUBLIC.

IN ADDTION, WE DO NOT STORE CREDIT CARD DETAILS NOR DO WE SHARE CUSTOMER DETAILS WITH ANY 3RD PARTIES.


INTELLECTUAL PROPERTY AND PROTECTION

Ownership

THE REGANALDS SERVICES AND MATERIAL ON THE REGANALDS SERVICES (INCLUDING ALL INTELLECTUAL PROPERTY OF ANY NATURE, WHETHER REGISTERED OR UNREGISTERED, INCLUDING DRAWINGS, DESIGNS, ILLUSTRATIONS, PHOTOGRAPHS, VIDEOS, SOUND TRACKS, WRITTEN TEXT, LOGOS, TRADEMARKS) ARE THE EXCLUSIVE PROPERTY OF REGANALDS AND ITS AFFILIATES AND SUBSIDIARIES. YOU MAY NOT REPRODUCE BY ANY MEANS OR PROCESS (EXCEPT AS EXPRESSLY PROVIDED HEREIN), IN WHOLE OR IN PART, DISTRIBUTE, PUBLISH, TRANSMIT, CREATE DERIVATIVE WORKS BASED ON, MODIFY OR SELL ANY MATERIAL CONTAINED ON THE REGANALDS SERVICES.
THE “REGANALDS” TRADEMARK AND ALL OTHER REGANALDS RELATED MARKS AND LOGOS, WHETHER REGISTERED OR NOT REGISTERED, DISPLAYED ON THE REGANALDS SERVICES, AS WELL AS THE DOMAIN NAME " REGANALDS.COM, REGANALDS.CO.UK, REGANALDS.UK" ARE AND WILL REMAIN THE EXCLUSIVE PROPERTY OF REGANALDS. ANY REPRODUCTION, DISTRIBUTION, TRANSMISSION, MODIFICATION, OR USE OF ANY REGANALDS TRADEMARK FOR ANY PURPOSE IS PROHIBITED.

Proprietary Markings

YOU MAY NOT REMOVE ANY COPYRIGHT, TRADEMARK OR OTHER PROPRIETARY NOTICE CONTAINED ON THE REGANALDS SERVICES OR ANY CONTENT CONTAINED THEREIN.

Feedback

YOU AGREE THAT ANY AND ALL FEEDBACK, REVIEWS, SUGGESTIONS, DESIGNS, CONCEPTS, PHOTOGRAPHS, TESTIMONIALS, AND OTHER ITEMS OR MATERIALS (EXCEPT FOR YOUR PERSONAL INFORMATION) DISCLOSED OR SUBMITTED TO REGANALDS THROUGH THIS WEBSITE, MOBILE APPLICATIONS OR BY OTHER MEANS ("SUBMISSIONS") ARE NEITHER CONFIDENTIAL NOR PROPRIETARY TO YOU AND MAY BE USED BY REGANALDS WITHOUT RESTRICTION OR COMPENSATION. BY MAKING A SUBMISSION TO REGANALDS, YOU GRANT TO REGANALDS UNDER ALL RIGHT, TITLE AND INTEREST, INCLUDING COPYRIGHTS, IN THE SUBMISSION A NONEXCLUSIVE, ROYALTY-FREE, PERPETUAL, IRREVOCABLE, AND FULLY SUBLICENSABLE RIGHT TO USE, REPRODUCE, MODIFY, ADAPT, PUBLISH, TRANSLATE, CREATE DERIVATIVE WORKS FROM, DISTRIBUTE, DISPLAY AND OTHERWISE FULLY EXPLOIT SUCH SUBMISSIONS. REGANALDS HAS NO OBLIGATION (I) TO KEEP ANY SUBMISSION CONFIDENTIAL; (II) TO PAY YOU OR ANYONE ANY COMPENSATION FOR ANY SUBMISSION OR FOR USING A SUBMISSION; OR (III) TO RESPOND TO OR ACKNOWLEDGE ANY SUBMISSION. YOU REPRESENT AND WARRANT THAT NO SUBMISSION YOU MAKE WILL VIOLATE ANY RIGHT OF ANY THIRD PARTY, INCLUDING, BUT NOT LIMITED TO, COPYRIGHT, TRADEMARK, PATENT, TRADE SECRET, PRIVACY OR OTHER PERSONAL OR PROPRIETARY RIGHT. BY MAKING A SUBMISSION, YOU AGREE THAT REGANALDS HAS THE RIGHT (BUT NOT THE OBLIGATION) TO COPY, PUBLISH, DISTRIBUTE OR USE SUCH SUBMISSION FOR ANY PURPOSE, INCLUDING, BUT NOT LIMITED TO, ADVERTISING, PROMOTIONAL, PRODUCT DEVELOPMENT OR OTHER COMMERCIAL PURPOSES, WITHOUT COMPENSATION TO YOU OR TO ANY OTHER PERSON. YOU ARE AND SHALL REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF ANY SUBMISSION YOU MAKE.

Links

THE REGANALDS SERVICES MAY CONTAIN LINKS TO THIRD PARTY WEBSITES NOT UNDER THE OPERATION OR CONTROL OF REGANALDS. ALL SUCH LINKS ARE PROVIDED AS A CONVENIENCE ONLY AND ARE NOT, AND SHOULD NOT BE INTERPRETED AS, AN EXPRESS OR IMPLIED ENDORSEMENT OF SUCH THIRD PARTY WEBSITES OR ANY PRODUCTS OR SERVICES THAT MAY BE OFFERED THEREON. REGANALDS SHALL HAVE NO LIABILITY OR RESPONSIBILITY FOR THE CONTENT, AVAILABILITY, OR OTHERWISE IN CONNECTION WITH SUCH THIRD PARTY WEBSITES. ANY QUESTIONS OR CONCERNS ABOUT THIRD PARTY WEBSITES SHOULD BE DIRECTED TO THE OWNERS OR OPERATORS OF SUCH WEBSITES. PLEASE REVIEW THE TERMS AND CONDITIONS THAT MAY BE IMPOSED BY SUCH WEBSITES, AS THEY MAY BE DIFFERENT FROM THESE USE TERMS.

No Interference

YOU MAY NOT ATTEMPT TO GAIN UNAUTHORIZED ACCESS TO ANY PORTION OR FEATURE OF THE REGANALDS SERVICES, OR ANY OTHER SYSTEMS OR NETWORKS CONNECTED TO THE REGANALDS SERVICES BY HACKING, PASSWORD “MINING” OR ANY OTHER ILLEGITIMATE MEANS.
IN ADDITION, YOU MAY NOT PROBE, SCAN OR TEST THE VULNERABILITY OF THE REGANALDS SERVICES OR ANY NETWORK CONNECTED TO THE REGANALDS SERVICES, NOR BREACH THE SECURITY OR AUTHENTICATION MEASURES ON THE REGANALDS SERVICES. YOU MAY NOT REVERSE LOOK-UP, TRACE OR SEEK TO TRACE ANY INFORMATION ON ANY OTHER USER OF OR VISITOR TO THE REGANALDS SERVICES, OR ANY OTHER CUSTOMER OF REGANALDS, OR EXPLOIT THE REGANALDS SERVICES OR ANY SERVICE OR INFORMATION MADE AVAILABLE OR OFFERED BY OR THROUGH THE REGANALDS SERVICES, IN ANY WAY WHERE THE PURPOSE IS TO REVEAL ANY INFORMATION, INCLUDING BUT NOT LIMITED TO PERSONAL IDENTIFICATION OR INFORMATION, OTHER THAN YOUR OWN INFORMATION, AS PROVIDED FOR BY THE REGANALDS SERVICES.
YOU ALSO AGREE NOT TO USE ANY DEVICE, SOFTWARE OR ROUTINE TO INTERFERE OR ATTEMPT TO INTERFERE WITH THE PROPER WORKING OF THE REGANALDS SERVICES OR ANY TRANSACTION BEING CONDUCTED ON THE REGANALDS SERVICES, OR WITH ANY OTHER PERSON’S USE OF THE REGANALDS SERVICES.

No Unlawful Use

YOU MAY NOT USE THE REGANALDS SERVICES FOR ANY PURPOSE THAT IS UNLAWFUL OR PROHIBITED BY THESE USE TERMS, OR TO SOLICIT THE PERFORMANCE OF ANY ILLEGAL ACTIVITY OR OTHER ACTIVITY WHICH INFRINGES THE RIGHTS OF REGANALDS OR OTHERS.


TERMS AND CONDITIONS OF SALE

General Terms and Conditions of Sale

THE PURCHASE OR ATTEMPTED PURCHASE BY YOU OF ANY PRODUCTS OFFERED ON REGANALDS SERVICES IS SUBJECT TO THESE SALE TERMS.
FOR EACH ORDER ON REGANALDS SERVICES, YOUR ACCEPTANCE OF THE SALE TERMS AND CONDITIONS IN FORCE AT THE DATE OF THE ORDER WILL BE REQUIRED.



SALES TERMS AND CONDITIONS


Not For Resale

ORDERS MAY ONLY BE PLACED ON THE REGANALDS SERVICES FOR PERSONAL USE AND NOT FOR RESALE. ANY RESALE OR DISTRIBUTION OF REGANALDS PRODUCTS IS STRICTLY PROHIBITED.

Delivery

REGANALDS PRODUCTS ORDERED VIA THE REGANALDS SERVICES MAY BE DELIVERED ONLY TO THE UNITED KINGDOM UNLESS AGREED BY THE REGANALDS COMPANY AND/OR THE INDIVIDUAL REGANALDS WEBSITE OR MOBILE APPLICATION. NOT ALL PRODUCTS MAY BE SHIPPED TO ALL LOCATIONS AND THE WEB SITE AND/OR MOBILE APPLICATION USED WILL INDICATED WHETHER THE USER WILL BE RESTRICTED TO DELIVER THE GOODS TO A CERTAIN LOCATION. IF YOU MANAGE TO PURCHASE A PRODUCT THAT CANNOT BE SHIPPED TO YOUR LOCATION, CUSTOMER SERVICE WILL CONTACT YOU.
WE CURRENTLY USE TWO DELIVERY CARRIERS (ROYAL MAIL AND MYHERMES). WE DO THIS TO COVER BOTH INTERNATIONAL AND LOCAL UK DELIVERES AND TO ENSURE THAT WE HAVE COVER FOR ANY INCREASED SALES PERIODS SUCH AS CHRISTMAS AND FASHION WEEK.

Delivery Options

DEPENDING ON THE REGANALDS SERVICE A CUSTOMER IS USING, THERE WILL BE DIFFERENT DELIVERY OPTIONS AVAILABLE.
FOR DELIVERIES TO THE UNITED KINGDOM EXCLUDING TAILOR MADE GARMENTS AND PRODUCTS, YOU MAY HAVE AN OPTION OF A STANDARD 5 - 7 DAY DELIVERY OR YOU MAY HAVE AN EXPRESS 2 TO 4 DAYS DELIVERY OPTION. FOR DELIVERIES OUTSIDE OF THE UNITED KINGDOM EXCLUDING TAILOR MADE GARMENTS AND PRODUCTS, YOU MAY ONLY HAVE ONE STANDARD (12-18 DAY) DELIVERY OPTION (DAYS VARY DEPENDING ON LOCATION). IF YOU WOULD WANT AN EXPRESS DELIVERY OPTION FOR DELIVERIES OUTSIDE THE UNITED KINDGOM THIS WILL NEED TO BE REQUESTED TO THE REGANALDS COMPANY AND THEN AN APPROVAL PROCESS WILL NEED TO DONE WHERE YOU MAY OR MAY NOT NOT BE GRANTED THE NON-UK EXPRESS DELIVERY. IF YOU ARE GRANTED THE THE EXPRESS (OUTSIDE UNNITED KINGDOM) DELIVERY, WE WILL TELL YOU THE PRICE UPON APPROVAL.

Delivery For Customised and Tailor made products and garments

THE DELIVERY TIME FOR GARMENTS AND PRODUCTS THAT ARE CUSTOMISED AND TAILOR MADE WILL VARY AND DEPEND ON THE TYPE OF PRODUCT AND/OR GARMENT BEING MADE AND CAN TAKE UP TO 4 WEEKS.

Right To Cancel

REGANALDS RESERVES THE RIGHT TO CANCEL ANY ORDER PLACED BY A CUSTOMER IN ITS SOLE DISCRETION AND WITHOUT LIABILITY, INCLUDING, WITHOUT LIMITATION, AN ORDER FROM A CUSTOMER WITH WHOM IT HAS A DISPUTE CONCERNING A PRIOR ORDER OR IF REGANALDS HAS REASONABLE CAUSE TO SUSPECT THAT SUCH CUSTOMER HAS VIOLATED THESE SALE TERMS AND CONDITIONS, IS ENGAGED IN ANY FRAUDULENT ACTIVITY, OR FOR ANY OTHER REASON. OUR CUSTOMERS ALSO HAVE THE RIGHT TO CANCEL THEIR ORDER (UNLESS IT IS AN CUSTOMISED AND/OR TAILOR MADE GARMENT AND/OR PRODUCT), IN WHICH THEY HAVE A MAXIMUM OF 6 HOURS AFTER THEY MADE THE ORDER TO INFORM US OF THEIR CANCELLATION, AFTER THE 6 HOURS PERIOD THE ORDER WILL BE IN THE SHIPPING PROCESS AND SO YOU WILL HAVE TO RETURN ORDER TO US AND REQUEST A REFUND. TO CANCEL YOUR ORDER, EMAIL US AT [email protected] WITH YOUR ORDER NUMBER AND THE REASON AND/OR REASONS WHY YOU WOULD LIKE TO CANCEL. IN REGARDS TO REFUNDS, PLEASE READ OUR REFUNDS SECTION OF OUR TERMS AND CONDITIONS.

Quantity Restriction

TO ENSURE THE BEST QUALITY SERVICE AND PRODUCT AVAILABILITY, YOU MAY NOT ORDER ON THE REGANALDS SERVICES MORE THAN 5 ITEMS OF THE SAME ITEM WITHIN THE SAME TRANSACTION ORDER. ADDITIONAL RESTRICTIONS MAY APPLY TO CERTAIN PRODUCTS OR CLASSES OF PRODUCTS. IF YOU MANAGE TO ORDER MORE PRODUCTS THAN ARE PERMITTED, CUSTOMER SERVICE MAY OR MAY NOT CONTACT YOU.

Availability

ALL OFFERS OF PRODUCTS AS THEY ARE DISPLAYED ON THE REGANALDS SERVICES ARE SUBJECT TO AVAILABILITY. REGANALDS RESERVES THE RIGHT TO CHANGE THE ITEMS PROPOSED ON THE REGANALDS SERVICESS AT ANY TIME AND WITHOUT NOTICE. WE ATTEMPT TO PROVIDE INFORMATION ABOUT THE AVAILABILITY OF PRODUCTS AT THE TIME OF THE ORDERING, BUT AT TIMES ERRORS MAY EXIST, INCLUDING WHEN SIMULTANEOUS ORDERS OF THE SAME PRODUCT ARE BEING PLACED BY SEVERAL CUSTOMERS. IF A PRODUCT IS NOT AVAILABLE WITHOUT A MATERIAL DELAY AFTER YOU PLACE YOUR ORDER, YOU WILL BE INFORMED BY EMAIL OR BY PHONE, AND YOU WILL BE ALLOWED TO ORDER A SUBSTITUTE ITEM SHOWN ON THE REGANALDS SERVICES, TO WAIT UNTIL THE PRODUCT IS AVAILABLE, OR TO CANCEL YOUR ORDER. IF YOU CHOOSE TO CANCEL YOUR ORDER, ANY AMOUNTS ALREADY CHARGED WILL BE REFUNDED. REGANALDS SHALL NOT BE LIABLE IF PRODUCTS ARE NOT IN STOCK OR OTHERWISE NOT AVAILABLE.

Age

YOU MUST BE 18 YEARS OR OLDER IN ORDER TO MAKE A PURCHASE ON THE REGANALDS SERVICES, AND BY MAKING A PURCHASE YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD. WE DO NOT SELL PRODUCTS OR SERVICES FOR PURCHASE BY CHILDREN, THE REGANALDS SERVICES IS NOT DIRECTED AT, NOR DO WE KNOWINGLY COLLECT PERSONALLY IDENTIFIABLE INFORMATION FROM CHILDREN UNDER THE AGE OF 17.

Account

CERTAIN FEATURES OR SERVICES OFFERED ON OR THROUGH THE REGANALDS SERVICES MAY REQUIRE YOU TO OPEN AN ACCOUNT. YOU ARE ENTIRELY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF THE INFORMATION FOR YOUR ACCOUNT, INCLUDING YOUR PASSWORD, AND FOR ANY AND ALL ACTIVITY THAT OCCURS UNDER YOUR ACCOUNT AS A RESULT OF YOUR FAILING TO KEEP THIS INFORMATION SECURE AND CONFIDENTIAL. YOU AGREE TO NOTIFY REGANALDS IMMEDIATELY OF ANY UNAUTHORIZED USE OF YOUR ACCOUNT OR PASSWORD, OR ANY OTHER BREACH OF SECURITY. YOU MAY BE HELD LIABLE FOR LOSSES INCURRED BY REGANALDS OR ANY OTHER USER OF OR VISITOR TO THE REGANALDS SERVICES DUE TO SOMEONE ELSE USING YOUR ACCOUNT AS A RESULT OF YOUR FAILING TO KEEP YOUR ACCOUNT INFORMATION SECURE AND CONFIDENTIAL. ACCESS TO YOUR ACCOUNT MAY BE TERMINATED OR SUSPENDED IN OUR SOLE DISCRETION. SEE THE TERMINATION OF ACCESS SECTION FOR MORE INFORMATION.

Shopping Cart Screens

IN THE REGANALDS SERVICES, A CART OR PAYMENT SUMMARY PAGE WILL BE DISPLAYED AND MAY FEATURE A PHOTOGRAPH OF THE ITEM/S, ITS COLOURING AND REFERENCES, THE UNIT PRICE, THE QUANTITY ORDERED, AND THE TOTAL AMOUNT OWED FOR YOUR ORDER. BEFORE PLACING YOUR ORDER BY CLICKING ON THE “PURCHASE” OR "SUBMIT" BUTTON, PLEASE CONFIRM THAT THIS INFORMATION ACCURATELY REFLECTS YOUR SELECTION. ONCE YOU HAVE CONFIRMED YOUR ORDER IT WILL BE SUBMITTED FOR PROCESSING.

Visual Accuracy

WHILE WE TAKE STEPS TO TRY TO ENSURE THAT THE COLOURING, DESIGN, AND STYLE OF THE REGANALDS PRODUCTS IN THE PHOTOGRAPHS OR OTHER REPRESENTATIONS DISPLAYED ON THE REGANALDS SERVICES ARE REPRESENTATIVE OF THE ORIGINAL PRODUCTS, VARIATIONS MAY OCCUR DUE TO TECHNICAL RESTRICTIONS OF COLOUR REPRODUCTION ON YOUR COMPUTER EQUIPMENT. ACCORDINGLY, REGANALDS SHALL NOT BE LIABLE FOR ANY ERROR OR INACCURACY IN THE PHOTOGRAPHS OR OTHER REPRESENTATIONS OF REGANALDS PRODUCTS DISPLAYED ON THE REGANALDS SERVICES. IF YOU HAVE ANY QUESTIONS ABOUT THE PRODUCTS, PLEASE CONTACT REGANALDS CUSTOMER SERVICE.

Submitted Orders

ONCE YOUR ORDER IS SUBMITTED FOR PROCESSING IT MAY NOT BE AMENDED OR CANCELLED EXCEPT PURSUANT TO THE CONDITIONS PROVIDED FOR HEREIN OR PURSUANT TO APPLICABLE LAW. PLACING AN ORDER CONFIRMS YOUR ACCEPTANCE OF THE SALE TERMS AND CONDITIONS. ONCE AN ORDER IS PLACED YOU WILL RECEIVE AN ORDER SUMMARY VIA EMAIL.

Records

THE DATA COLLECTED BY THE REGANALDS SERVICES ESTABLISHES THE TERMS OF THE TRANSACTIONS BETWEEN REGANALDS AND ITS CUSTOMERS. IN THE EVENT OF A DISPUTE BETWEEN REGANALDS AND ITS CUSTOMERS RELATING TO A TRANSACTION ENTERED INTO USING THE REGANALDS SERVICES, AND SUBJECT TO REGANALDS RIGHT TO CANCEL OR NOT ACCEPT AN ORDER, THE DATA COLLECTED BY REGANALDS ARE THE TERMS OF THE TRANSACTION.

Pricing and Payment

THE PRICING FOR ALL REGANALDS PRODUCTS ON THE REGANALDS SERVICES ARE IN GREAT BRITISH POUNDS STERLING AND EXCLUDE TAXES AND SHIPPING COSTS (SEE "SHIPPING AND DELIVERY"). REGANALDS RESERVES THE RIGHT TO MODIFY THE PRICES OF PRODUCTS OFFERED ON THE REGANALDS SERVICES AT ANY TIME WITHOUT PRIOR NOTICE. YOU WILL BE CHARGED THE PRICES DISPLAYED ON THE REGANALDS SERVICES AT THE TIME YOUR ORDER WAS CONFIRMED PROVIDED THE GOODS ORDERED WERE AVAILABLE AT THIS TIME, HOWEVER, REGANALDS RESERVES THE RIGHT NOT TO ACCEPT OR TO CANCEL YOUR ORDER IN OUR SOLE DISCRETION FOR ANY REASON WITHOUT LIABILITY, INCLUDING IF THE PRODUCTS ARE NOT AVAILABLE, ARE INCORRECTLY PRICED OR ARE OTHERWISE INCORRECTLY DESCRIBED.

Payment Methods

YOU ARE REQUIRED TO PAY FOR ANY ORDER PLACED ON THE REGANALDS SERVICES IMMEDIATELY UPON CONFIRMATION OF YOUR ORDER. YOUR ORDER WILL ONLY BE PROCESSED FOR SHIPMENT ONCE WE HAVE VERIFIED YOUR PAYMENT METHOD AND RECEIVED AUTHORISATION TO PROCESS YOUR PAYMENT AND THAT THE PAYMENT HAS BEEN FULLY PAID. WE ONLY ACCEPT PAYMENT BY CHARGE OF CARD OR CREDIT CARD OR A PAYPAL PAYMENT. ALL ORDERS ARE PAYABLE IN GREAT BRITISH POUNDS. WE ACCEPT THE FOLLOWING CHARGE CARDS AND CREDIT CARDS: MASTERCARD, VISA, AND AMERICAN EXPRESS.

Payment Disputes

IN THE EVENT OF A PAYMENT DISPUTE, YOU ARE REQUIRED TO RETURN THE PRODUCTS THAT ARE THE SUBJECT OF DISPUTE TO REGANALDS IMMEDIATELY UPON REQUEST, AND TO ASSUME THE RISKS (IN PARTICULAR THE RISKS OF LOSS, THEFT, AND DAMAGE) RELATING TO SUCH PRODUCTS.

Shipping Costs

YOU MAY BE ASKED TO SELECT THE SHIPMENT METHOD YOU WOULD PREFER AS PART OF THE ORDER PROCEDURE. DELIVERY COSTS DEPEND ON THE DELIVERY SERVICE YOU SELECT AND/OR RESELECT FOR YOU. WE WILL INFORM YOU OF THE SHIPPING COSTS FOR THE SHIPMENT METHOD YOU SELECT IN THE ORDER SUMMARY DISPLAYED ON THE REGANALDS SERVICES BEFORE YOU CONFIRM YOUR ORDER. THIS AMOUNT WILL BE PAYABLE BY YOU IN ADDITION TO THE TOTAL PRICE, (INCLUDING TAXES IF REQUIRED), OF THE GOODS ORDERED.
STANDARD SHIPPING COSTS: £5.99
COMPLIMENTARY SHIPPING COSTS £10.99
EXPRESS DELIVERY: £14.99

Delivery Problems

REGANALDS SHALL HAVE NO LIABILITY FOR ANY DELAY OR FAILURE TO DELIVER PRODUCTS OR OTHERWISE PERFORM ANY OBLIGATION AS SPECIFIED HEREUNDER IF THE SAME IS WHOLLY OR PARTLY CAUSED BY CIRCUMSTANCES BEYOND OUR REASONABLE CONTROL.
ANY DELIVERY FAILURE OR LATE DELIVERY THAT EXCEEDS TEN (20) BUSINESS DAYS SHOULD BE REPORTED TO OUR CUSTOMER SERVICE AS SOON AS POSSIBLE. IN ORDER FOR YOUR CLAIM OF DELIVERY FAILURE OR LATE DELIVERY TO BE ACCEPTED, YOU MUST NOTIFY US WITHIN THIRTY (30) CALENDAR DAYS FROM THE DATE OF CONFIRMATION OF YOUR ORDER.
YOU MUST CHECK THAT YOUR SHIPMENT IS CORRECT ON DELIVERY. IF THERE ARE ANY DISCREPANCIES IN YOUR ORDER, FOR EXAMPLE DAMAGED OR MISSING GOODS, WHEN YOU RECEIVE YOUR ORDER, YOU SHOULD NOTE THE NATURE OF THE PROBLEM BY HAND, IF POSSIBLE, ON THE DELIVERY NOTICE, AND SIGN. YOU MUST CONTACT US AS SOON AS POSSIBLE BUT NO LATER THAN TWO (2) DAYS AFTER RECEIVING THE DELIVERY.

Taxes

IF WE ARE NOT REQUIRED TO COLLECT TAXES, IT IS YOUR RESPONSIBILITY TO DETERMINE AND PAY ANY USE TAXES OR SIMILAR TAXES.

Returns and Exchanges of Purchased Items

YOU MAY RETURN ANY FULL-PRICED UNCUSTOMISED PRODUCT AND/OR PRODUCTS ORDERED ON THE REGANALDS SERVICES FOR EXCHANGE OR REFUND WITHIN 28 CALENDAR DAYS FROM THE PURCHASE DATE AS LONG AS THE PRODUCTS HAVE NOT BEEN DAMAGED, WASHED, CLEANED AND THE CLOTHING TAGS HAVE NOT BEEN REMOVED.
RETURNED PRODUCTS MUST BE IN THEIR ORIGINAL CONDITION, UNUSED, UNWASHED, UNALTERED, AND IN THE SAME CONDITION IN WHICH IT WAS RECEIVED WITH ALL TAGS ATTACHED, AND IN THE ORIGINAL PACKAGING (INCLUDING THE ORIGINAL DELIVERY BOX). THE ORIGINAL INVOICE MUST BE PROVIDED WITH ANY RETURN. REGANALDS WILL DETERMINE IN ITS SOLE DISCRETION WHETHER THE PRODUCTS ARE IN ORIGINAL CONDITION WHEN RETURNED. PLEASE ALLOW UP TO TEN (10) DAYS FOR THE PROCESSING OF YOUR RETURN.
IF YOU REQUEST A REFUND, THE ORIGINAL SHIPPING COSTS WILL BE REFUNDED ONLY IF THE PRODUCT/S ARE RETURNED BECAUSE THEY WERE DAMAGED.

Personalised or Altered Products

A PRODUCT ORDERED ON THE REGANALDS SERVICES CANNOT BE RETURNED FOR EXCHANGE OR REFUND IF THE PRODUCT FALLS IN ANY OF THE CATEGORIES BELOW:

  • A PERSONALISED PRODUCT
  • A PRODUCT THAT HAS BEEN ALTERED OR TAILORED MADE IN ANY WAY
  • ANY SAMPLE PRODUCT
  • ANY PRODUCT THAT HAS BEEN OR DEEMED TO BE WASHED OR CLEANED BY THE CUSTOMER
  • ANY PRODUCT THAT HAS BEEN OR DEEMED TO BE DAMAGED BY THE CUSTOMER

Sales and other Non-Refundable Products

ALL PRODUCTS SOLD AS PART OF A SALE ARE FINAL AND NON-RETURNABLE. REGANALDS RESERVES THE RIGHT TO DESIGNATE OTHER PRODUCTS AS NON-RETURNABLE. ANY SUCH DESIGNATION WILL BE NOTED ON THE PRODUCT DETAIL PAGE OF OUR REGANALDS SERVICES.

Refund

IF YOU REQUEST A REFUND FOR RETURNED PRODUCTS, REGANALDS WILL USE COMMERCIALLY REASONABLE EFFORTS TO ENSURE THAT ANY REFUND WILL BE MADE WITHIN TEN (10) BUSINESS DAYS OF RECEIPT OF RECIVING THE GOODS FROM THE CUSTOMER. ALL REFUNDS SHALL BE MADE TO THE ORIGINAL FORM OF PAYMENT AND UNDER NO CIRCUMSTANCES WILL REGANALDS GRANT YOU AN ELECTRONIC CREDIT USABLE ON THE REGANALDS SERVICES.

Termination

YOU AGREE THAT REGANALDS MAY, IN ITS SOLE DISCRETION AND WITHOUT PRIOR NOTICE, TERMINATE YOUR ACCESS TO THE REGANALDS SERVICES AND/OR BLOCK YOUR FUTURE ACCESS TO THE WEBSITE IF WE DETERMINE THAT YOU HAVE VIOLATED ANY OF OUR TERMS, INCLUDING THE USE TERMS, THE SALE TERMS, THE ADDITIONAL TERMS, AND THE PRIVACY POLICY. YOU ALSO AGREE THAT ANY VIOLATION BY YOU OF ANY OF OUR TERMS, WILL CONSTITUTE AN UNLAWFUL AND UNFAIR BUSINESS PRACTICE, AND WILL CAUSE IRREPARABLE HARM TO REGANALDS, FOR WHICH MONETARY DAMAGES WOULD BE INADEQUATE, AND YOU CONSENT TO REGANALDS OBTAINING ANY INJUNCTIVE OR EQUITABLE RELIEF THAT REGANALDS DEEMS NECESSARY OR APPROPRIATE IN SUCH CIRCUMSTANCES WITHOUT THE POSTING OF ANY BOND. THESE REMEDIES ARE IN ADDITION TO ANY OTHER REMEDIES REGANALDS MAY HAVE AT LAW OR IN EQUITY.
YOU ALSO AGREE THAT REGANALDS MAY, IN ITS SOLE DISCRETION AND WITHOUT PRIOR NOTICE, TERMINATE YOUR ACCESS TO THE REGANALDS SERVICES, FOR CAUSE, WHICH INCLUDES (BUT IS NOT LIMITED TO) (1) REQUESTS BY LAW ENFORCEMENT OR OTHER GOVERNMENT AGENCIES, (2) A REQUEST BY YOU (SELF-INITIATED ACCOUNT DELETIONS), (3) DISCONTINUANCE OR MATERIAL MODIFICATION OF THE WEBSITE OR ANY SERVICE OFFERED ON OR THROUGH THE WEBSITE, OR (4) UNEXPECTED TECHNICAL ISSUES OR PROBLEMS.

Recovery of Costs

IF REGANALDS DOES TAKE ANY LEGAL ACTION AGAINST YOU AS A RESULT OF YOUR VIOLATION OF THESE USE TERMS, REGANALDS WILL BE ENTITLED TO RECOVER FROM YOU, AND YOU AGREE TO PAY, ALL REASONABLE ATTORNEYS’ FEES AND COSTS OF SUCH ACTION, IN ADDITION TO ANY OTHER RELIEF GRANTED TO REGANALDS. YOU AGREE THAT REGANALDS WILL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR TERMINATION OF YOUR ACCESS TO THE WEBSITE AS A RESULT OF ANY VIOLATION OF OUR TERMS, INCLUDING THE USE TERMS, THE SALE TERMS, THE ADDITIONAL TERMS, AND THE PRIVACY POLICY.

Disclaimer of Representations and Warranties

THE REGANALDS SERVICES AND ITS CONTENTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. REGANALDS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE WEBSITE/MOBILE APPLICATIONS OR THE PRODUCTS OFFERED THROUGH THE WEBSITE/MOBILE APPLIACTIONS NOR AS TO THE MERCHANDISE BEING SOLD TO YOU. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, REGANALDS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT, AND THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION OF THE MERCHANDISE CONTAINED ON OUR ORDER CONFIRMATION.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, REGANALDS DOES NOT REPRESENT, WARRANT, OR GUARANTEE THAT:
(A) THE REGANALDS SERVICES IS FREE FROM VIRUSES, WORMS, TROJAN HORSES OR OTHER DESTRUCTIVE MATERIAL OR MALICIOUS CODE;
(B) THE INFORMATION CONTAINED ON THE REGANALDS SERVICES IS ACCURATE, COMPLETE OR UP TO DATE; OR
(C) THE REGANALDS SERVICES IS FREE OF DEFECTS OR THAT ANY INACCURACIES OR DEFECTS WILL BE CORRECTED.
BY USING THE REGANALDS SERVICES, YOU AGREE THAT YOUR USE OF THE REGANALDS SERVICES IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL LOSS OF USE, LOSS OF DATA AND COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT AND/OR SOFTWARE THAT YOU USE IN CONNECTION WITH THIS SITE OR MOBILE APPLICATION, AND THAT REGANALDS SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OF ANY KIND WHATSOEVER ARISING OUT OF, CAUSED BY OR RELATED TO YOUR USE OF THE WEBSITE AND / OR MOBILE APPLICATIONS. YOUR SOLE REMEDY AGAINST REGANALDS FOR DISSATISFACTION WITH THE WEBSITE AND / OR MOBILE APPLICATIONS IS TO STOP USING THE WEBSITE AND / OR MOBILE APPLICATIONS. WHERE APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SOME OR ALL OF THE FOREGOING DISCLAIMERS OF WARRANTY MAY NOT APPLY TO YOU.



DATA OWNERSHIP AND USAGE


Customer Data

Any data, text, content, images and or videos uploaded and/or saved by the customer/user to the REGANALDS SERVICES in regards to their data will be owned by Reganalds and You (the user) agree that Reganalds can use that data as they see fit to benefit the Reganalds company and also to help provide better customer experiences through the REGANALDS SERVICE.